Enroll in a plan and get started with Blue Shield
Enroll in a plan
Joining Blue Shield is easy. Just follow these steps:

Submit a health plan enrollment form (HBD-12) to your employer. You can get the form and instructions directly from the CalPERS website under Forms & Publications.

Select a primary care physician
If you are enrolling in the Access+ HMO plan you must select a primary care physician (PCP). To select an Access+ HMO PCP, you can use the following method or Call Shield Concierge at (800) 334-5847 for help finding or changing your PCP.

  • Search for a PCP online using our Find a Doctor tool.
  • You may need your selected PCP’s ID number when you enroll in the HMO plan for the first time. To find this number, click on the doctor’s name and then select "View details" under “Primary care services offered.”
  • Once you've selected a PCP, go to blueshieldca.com and log into your account to confirm your selection.
Register on blueshieldca.com
Once you become a Blue Shield member, you can create an account to track your family's health, review and manage claims, and see your plan details. Register with your Subscriber ID Number, which can be found on your Blue Shield Member ID Card.
You can also access your member account through our Blue Shield Mobile app. Learn more about our mobile features and download the AndroidTM or iPhone® app today.

When you create an account, you’ll automatically receive our Shield Connect e-newsletter every other month. This online newsletter for CalPERS members will keep you current on benefits and services available to you throughout the year.
Contact us at Shield Concierge
(800) 334-5847
7 a.m. - 8 p.m. Pacific Time | 7 days a week